Texas Recovery Fund Disclosure
Pursuant to the requirements of Section 157.007 of the Mortgage Banker Registration and Residential Mortgage Loan Originator License Act, Chapter 157, Texas Finance Code, you are hereby notified of the following:
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT http://WWW.SML.TEXAS.GOV A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CASUED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIUMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT http://WWW.SML.TEXAS.GOV.
Kevin and his team were prompt, friendly, and very available, even off hours. His team members were extremely helpful, and helped us complete all documentation easily and quickly. They also answered questions outside their area to help us with closing.
aaronrademacher6 on 2018-07-01
Lake State Mortgage provided excellent service. Every member of the staff was courteous, thorough, and quick to assist us with every question or issue. They even helped us find an agent to provide a great home insurance premium. We closed with a VA loan in four weeks! We are extremely grateful we chose them as our lender!
norcrossfam on 2018-05-01
AWESOME LENDER! - We found Kevin and learned about our various options with refinancing the home in order to re-invest in another property. Kevin was incredibly helpful, resourceful and guided us through every step of the process. We are definitely using him for all our mortgage needs in the future!
JoGamrot on 2017-11-01
Kevin and his team are amazing! They were efficient, and were able to close my mortgage for me in record time. I was with a different lender at first, that gave misleading information and expectations that were never met. So I switched my mortgage to Kevin's office and it was smooth sailing all the way through. Thank you is not near good enough!
ldecker65 ld on 2017-11-01
Adam was very attentive and always available for help. Literally 24/7 was always there to answer my questions and to make sure that I felt comfortable
xkrzypandax on 2020-02-01
He was great. He made sure everything was explained thoroughly. I felt very comfortable purchasing my first home. He’s very responsive and great communication. Thank you Adam!
EunhyeJung on 2020-01-01
Adam provided the most professional help on obtaining a mortgage as he possibly could. For a first time home buyer I had zero idea what I was doing. Not only was he answering every question I had, Adam and his team made sure they provided assistance every step of the way. He stayed connected and informed me of what was going on. He mad home buying EASY when I was VACATIONING IN ITALY. I trust Adam will be using him for my future homes. Thank you for being such a great lender.
JoshuaTaylor18 on 2019-06-01
Adam could not have been more helpful throughout our first home buying experience. He clearly communicated what he needed from us to get pre-approved, and was always available to answer any questions that we had throughout the process. It is evident that Adam cares about his clients and wants to make the process simple from start to finish.
kacievhof on 2019-06-01
Never felt like I was annoying him with my onslaught of questions. Made the process nice and easy.
zuser20161213094252114 on 2019-05-01
Adam was very helpful to us. His realtor was very interested in searching home for us.let God bless all your members and Jessica too.Thank you for help
Kalemalwenge2017 on 2018-11-01
Adam explained the mortgage finance process from start to finish while keeping me updated on the terms of my loan. Adam sets the pace in mortgage lending. If and when you want something done, call him.
Kraayeveld on 2018-08-01
From Adam down the line, his office is outstanding. kept us aware the whole process! If anything came up in the buying process they were quick to reach out via phone or email. speedy process signing everything online. I was nervous going into this but Adam made the whole process easy. If i buy another house im using Adam's team!
kevinadams195 on 2018-09-01
Adam Bergsma was great! As a first home buyer, I have to say I was a little scared, but Adam made me feel very much at ease throughout the process. He was very helpful, knowledgeable, professional and friendly. Provided me with all the information I needed in a timely manner and was available and willing to answer any questions or concerns I had. This by far was my best experience with a loan mortgage officer and I highly recommend him.
zuser20150429095330263 on 2018-07-01
Adam was a pleasure to deal with. He was efficient and always answered questions and got back with us in a timely manner. highly recommend him and Lake State Mortgage!
zuser20160523162726554 on 2018-07-01
Ryan was very helpful in getting our refinance processed. From day 1, he was in contact on every aspect of what to expect and was very knowledgeable. Also, Ryan was flexible. We looked over different options of the refinance throughout the process and he was always able to make things work no matter the time constraints. Above and beyond!
huntfca on 2019-11-01
Ryan did an amazing job getting my loan approved fast and efficient. It took 3 weeks from start to signing closing documents. He exceeded my expectations and I would be happy to use him again!
user5998069 on 2019-11-01
Ryan is fantasic! I have been blown away by how wonderful Ryan and Jessica have been! We were turned down by quicken and Ryan saved our mortgage and got us our dream house in record time! They will work so hard for you and answer every question you have! The whole team is fantastic!
zuser20151005150306195 on 2018-08-01
All of our transactions, were handled by phone or by e-signing web sites making the process of getting approved for a mortgage pretty simple. Ryan was quick to get back with me to answer any questions or concerns that I had during the process. The only thing that I was unaware of is that the mortgage was sold within a couple weeks of closing. Wish I knew this in advance.
user0486744 on 2017-08-01
Ryan was recommended by my realtor. I called him up the same day his contact information was provided and he was an awesome resource right from the beginning. He was very responsive to any questions I had (and I asked them via call, text and email). He walked me through every scenario I could think of for my buying/selling situation and throughout the entire process he felt like a trusted partner - which I really appreciate! I would definitely recommend!
jessie d smith on 2017-05-01
Ryan was so helpful in our home buying process. I had many questions and he was happy to answer all of them. The transaction was easy. I would definitely recommend him to others.
grayeyedgirl09 on 2017-05-01
Ryan is excelent to work with. He is very knowledgable and helpful. During our home purchase process Ryan was a person that we could depend on to get answers to any questions we had. It was our first home purchase, so we had a lot. We felt he did everything he could to get us in our home as guickly and smoothly as possible. We will use him again, if we ever have the opportunity in the future.
kmiller861 on 2016-06-01
Randy is amazing - If I had a question I knew I'd receive a prompt response. He is great with communicating which made the whole process easier. He is very friendly, honest, and patient. I highly recommend Randy!
zuser20150416085147029 on 2017-12-01
Works so hard to answer questions and gives you the best experience you can ask for. Is not like a car salesman just trying to push a product on you.
user7813232 on 2017-05-01
As a first-time home buyer Randy and his team were really accommodating! Randy or a member of his team was always available to take my calls and answer whatever questions I had right up to and through closing!
AlyssaMcElreath on 2017-07-01
He did an amazing job! It was great working with Randy! He took the time to make sure everything was explained on a level that I could understand and was available for any extra questions!
aterkaminski on 2016-11-01
Once I knew how trustworthy Randy was, I felt much more comfortable diving into an area that I have very little experience. He kept me posted at each step and I his advise was very helpful throughout it all.
rymadd on 2016-11-01
Randy was great to work with and was always available to answer questions. He kept us informed throughout the process and worked extremely hard for us.
stephanie vandergalien on 2016-09-01
Randy is patient and kind. He made the loan process easy and enjoyable. I would recommend working with Randy. He kept us updated and was a pleasure to work with.
craditt on 2016-09-01
Randy made himself very available to help answer my questions, provide me honest answers, and respond very quickly. As a first time home buyer, he made the process clear and simple and was never anything but helpful. His team was also excellent to work with! I would highly recommend.
zuser20160221090341590 on 2016-05-06
Randy the Grondman team did a fine job helping us find the right house. It was a pleasure working with them!Randy was quick with answering any questions we had about our loan. He is very knowledgeable when it comes to a 15yr loan and a 30 yr loan. Randy was an all around great guy to get us into our first home.
justin slagter on 2016-04-02
Randy was great to work with while I was going through the buying process. He is professional, patient, responsive and readily available, I never had to wait to speak to him. He also followed up appropriately when necessary. I would highly recommend Randy to potential buyers!
trodgers5 on 2016-04-01